For over thirty years, IT has been exploding in growth with the average person understanding significantly less. We are here to close the gap. We fix and teach, allowing the average person to gain more understanding of how their tech works.
What Our Clients Say
Extremely helpful and walked me through how to identify problems with my driver, RAM, how to get into safe mode, how to properly check if the RAM is damaged or still working. There was a lot I didn’t know that he taught me, he was patient the whole time and if I need help in the future I’ll definitely go to him
-- Anthony Fox
I had an amazing experience working with BasicTech. Kadaby was honest, professional, and clearly knows his stuff when it comes to tech repairs. He kept me in the loop every step of the way and made the process quick and stress free. If you’re looking for someone to keep you up and going, call BasicTech and you’ll be happy you did.
-- Ransom Auto Sales
Just an overall great person who was extremely patient with me in teaching me the ends and outs of the iPad I just bought for my company, extremely quick response times (was able to come out the same day I asked for assistance), and even helped me set up my pages for my business. Definitely will be going back to him for anything
-- Cecil Edwards
Our Services
01
Hardware Repair Services
A Basic Tech will repair your devices and restore them to optimal performance. These services include screen replacements, battery replacements, keyboard / charging port repair, as well as many others.
02
Upgrade and Performance Optimization
A Basic Tech will upgrade your devices to run faster and better than ever. We improve speed, reliability, and productivity through SSD, RAM, imaging, and hardware performance optimization.
03
Preventative Maintenance and Device Care
A Basic Tech will clean your devices to run more smoothly and keep it in the game longer. Routine service keeps your hardware clean, cool and operating efficiently.
Your Questions, Answered
Do you offer on-site service for businesses?
Yes. We provide on-site hardware repair and preventative maintenance for any business. Most services are completed at your office to minimize downtime and keep your team productive. For more complex repairs, devices may be services off-site with fast turnaround.
How quickly can repairs be completed?
Standard turnaround for a basic repair is a few hours if parts are readily available. For more complex repairs, it is between 2-5 business days. Our goal is to restore devices quickly so your operations are not disrupted.
Do you handle ongoing maintenance or just one time repairs?
Both. We offer one-time repair service as well as monthly device maintenance plans designed to prevent failures before they happen. Many businesses choose scheduled maintenance to extend the life of their equipment and reduce unexpected downtime.
What types of devices do you service?
We service business laptops, desktops, and tablets across major brands including Dell, HP, Lenovo, and Apple. Our focus is hardware repair, performance upgrades, and preventative maintenance to keep your workplace devices running efficiently.
Do you provide quotes before starting repairs?
.Yes. Every repair begins with a diagnostic assessment and a clear quote before any work is performed. You’ll know exactly what the issue is, what it will cost and what your options are. No surprises ever. The diagnostic is always free with a repair.
BasicTech is here for you
Ready to explore possibilities? Reach out for a no-obligation consultation and discover how our expertise can translate your concepts into high-performance solutions.
